Today’s unprecedented quad-gen workforce (baby boomers, Gen X, millennials, Gen Z) presents unique challenges for employers who must try to engage all four generations. Although having different backgrounds and histories, all four generations agree on the important of job flexibility and, according to a recent study on the subject by Henley Business School, many believe […]
Read More… from The Opportunity and Challenge of the Four-Day Working Week
Research has identified as non-productive the narcissistic tendencies of a leader, such as a grandiose sense of self-importance and need for constant admiration, that have a negative impact on the organization. In contrast, productive narcissistic tendencies, such as charm and the drive to push through adversity, can have a positive impact. A new study examines […]
Read More… from Narcissistic Leaders Negatively Impact Different Employees in Different Ways
A new study shows how impactful customer contact can be in terms of employee engagement and organizational results. According to the study, contact with customers elicits the feeling in employees that they are working to help others, that their job is not just a task in a vacuum with no connection to the rest of […]
Read More… from How More Customer Contact Creates a More Energetic, Motivated and United Workforce
Does management matter in producing results? The intuitive response is yes. Multiple books and articles about famous, successful companies also celebrate the power of good management to drive great results. But until recently, true empirical data on the impact of management on results has been lacking. A team of academics and U.S. Census Bureau researchers […]
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Authentic leadership refers to leaders whose external behaviours and decisions are driven by internal positive values and concern for others. They tend to be self-aware, recognizing their strengths, weaknesses, values and emotions; transparent, presenting their true selves to their followers; and open to unbiased information and the viewpoints of others before making decisions. Previous research […]
Read More… from Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance
Competition is often a catalyst to productive work. Just as competition among companies spur them to design superior products and offer superior services in an effort to gain competitive advantage, individuals can respond in the same way by increasing the quality of their work and increasing their results in order to “win” whatever the competition […]
Read More… from How Competition Devolves Into Conflict Between Two People of Equal Status
The workplace of tomorrow, according to a study of work in 2028, will be characterized by ubiquitous digitisation, disorientation in the face of constantly changing technology, and the continuous erosion of stability and familiarity: both life and work will be fluid and episodic with limited touchpoints between individuals and the organizations they work. Many people […]
Read More… from The Future of Work Calls for Human-Centric Leadership
Despite the focus by managers and thought leaders on the power of employee engagement to improve individual and organizational results, the world of business seems to continue to be befuddled by how to get employees more engaged. A new study explores the question of engagement at the team level, since in a world in which […]
Read More… from Shades of Grey: The Nuances of Team Disengagement
While a great deal of attention has been paid to the performance and cost advantages of hiring superstars, less attention is paid to employees at the other end of the spectrum: toxic workers who undermine the organization’s productivity and incur significant costs regulatory and legal liabilities. New research shows that avoiding toxic workers (or converting […]
Read More… from Avoiding Toxic Workers Is More Profitable Than Hiring Superstars
In the business literature, diversity is often painted as a magic elixir that brings different perceptions and knowledge to a team or an organization, which then effortlessly leads to greater innovation and better results. The truth is more complicated. A new study, based on a survey of 326 individuals working on a total of more […]
Read More… from Without Team Identification, Diversity Fails
