Technology acceptance research tells us that user evaluations (i.e. beliefs, perceptions and attitudes) strongly influence rates of adoption and diffusion. The problem for companies that develop and sell new technologies — and for those that would benefit from using and buying them — is that user evaluations aren’t always accurate or fair. As many studies […]
Read More… from Decision Support Systems: Under-rated and Under-used?
In many organizations, IT is managed via a Chief Information Officer (CIO), who is given a budget and mandate and simply left to ‘get on with it!’ This may be because CEOs and boards want to concentrate on what they would consider as their core business and IT is just viewed as another business function, like […]
Read More… from IT Leadership: Shifting Mindsets to Add Value
The ‘lure of the virtual’ has led many organizations to believe that one day not too far away, we will be able to accomplish with computers what has historically only been done physically. Already, the idea of working virtually has moved well away from the realm of science fiction to reality for many organizations around […]
Read More… from How Virtual Ways of Working Impact on Team Productivity
Traditional advertising has always been one of the largest expenditures for organizations; take Procter & Gamble for example, which reportedly spent just under $2.95 billion on advertising in 2011 alone. In recent years a significant amount of this expenditure has shifted to internet advertising which has witnessed massive growth. Of the different forms of internet […]
Read More… from Search Engine Marketing: Does it Pay?
Crowdsourcing is an expression that describes the act of taking a task once performed by an internal employee or team, and outsourcing it to a large, undefined group of people external to the company. With the need for innovation being a top priority for businesses today, many have turned to crowdsourcing in an attempt to […]
Read More… from Crowdsourcing New Product Ideas Over Time
Buying integrated services is now the dominant ‘modus operandi’ for clients in IT outsourcing arrangements. But relatively little is known about how integrated services are co-ordinated and implemented by providers. Combining multiple service components into a single working portfolio can be complex — and often amounts to a major change programme that involves the in-sourcing […]
Read More… from Integrated IT Outsourcing: Total Package or Total Chaos?
Investments in IT account for a large proportion of corporate discretionary spend and leaders need to understand the likely impact of such investments before allocating resources to it. The amount of ‘cash you splash’ on your IT systems has been a perennial problem for many leaders. What type of IT investment should I opt for? […]
Read More… from Computer Says ‘Yes’ – The Impact of IT Investment
New technologies and the digitization of the economy have extended the use of offshore outsourcing beyond manufacturing to services. India, which has its own ‘Silicon Valley’ in Bangalore, has become a leading centre for IT and now takes care of around 60 per cent of the world’s information systems development. However, around half of such […]
Read More… from Reducing the Risks of ‘Offshore’ IT
The type and amount of information collected by organizations today is on a scale never seen before. This explosion in the volume of data received through sources such as social media feeds, customer service databases, etc., has created a new opportunity for businesses to compete by collecting and analysing this so called “big data.” And […]
Read More… from Developing Talent to Manage Big Data
By digitizing many business processes, organizations have begun to automate operations and how they interact with customers and suppliers. As a consequence, more and more aspects of our working lives are taking place in a virtual world—a world defined and shaped by “bits and bytes,” say James Petter (Vice President at EMC) and Joe Peppard […]
Read More… from Big Data = Big Opportunities: If the CEO Takes the Lead