The evolving sophistication and scope of automation and AI technology will impact the jobs of individuals at all levels of the organization. For middle managers, automation can threaten to render their jobs obsolete, leading to redundancy and the thinning of middle management ranks. From a more positive perspective, automation can free up middle managers from […]
More than half of American professionals use artificial intelligence (AI) in their jobs, according to research from Washington State University’s Carson College of Business. The research was based on a survey of 1200 full-time professionals from throughout the United States. While 56% of professionals said they used AI in their jobs, that still left a […]
To what extent are we as humans ready to accept decisions made by computers? This was the question at the heart of a study from Michigan State University and Drexel University researchers that examined algorithmic decision-making (ADM) in the context of a job search. ADM, in which machines make predictions, recommendations, and decisions related to […]
The digital age creates a wide range of new opportunities for innovation. Examples include new marketing outlets through social media; ‘big data’ information on customers and the market; mobile devices that connect companies to customers 24/7; and apps that redefine business models. However, not all C-suite executives have a digital mindset. As a result, innovation […]
Highlighting the continuing challenge of information systems security, more than 80% of companies around the world have been hacked by cyber-criminals, including more than 80% of companies in the U.S., and more than 85% of companies in Europe, Asia, Latin America and Africa, according to a worldwide survey of CFOs. The goal in these attacks […]
With the dominant, almost overwhelming impact that social media has on just about any function of a business, it’s easy to forget that social media is barely a decade old. The vast majority of today’s leaders built most of their careers before anyone had even conceived of Facebook or Twitter. As a result, leaders must […]
The extensive damage caused by computer hackers accessing the confidential information held within a company’s information technology is, unfortunately, well documented. But beyond compromising millions of customers or accessing company secrets, a cyber attack on an SITE (systemically important technology enterprise) could be even more catastrophic, potentially damaging the global economy and undermining the value […]
The amount of data we generate today boggles the mind. As much as 90% of all data in the world today was created in the past 2 years, writes Keith Carter, adjunct associate professor in the Department of Decision Sciences at National University Singapore Business School and author of the book "Actionable Intelligence: A Guide to […]
Online communities can be the source of staggering feats of pooled knowledge creation, with volunteers from around the world combining their expertise. Think of Wikipedia, or of Linux, or even the online community helping NASA to map craters on Mars. “Open-source software development creates products that are as good (some say, even better) as those […]
Since 2005, the business units of California-based health care company Allergan has used cloud computing for a wide range of functions, from field sales effectiveness and travel and expense processing to HR performance planning and identity management. In 2010, the company adopted a ‘Cloud First’ policy, looking for cloud computing options before buying or building […]