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Cost Strategy Archives - Ideas for Leaders

The Four Business Models Based on Customer Interactions

Image by Gerd Altmann on Pixabay

An ongoing collaborative research project, led by Bayes Business School professor Charles Baden-Fuller and involving scholars from around the world, has developed a fundamental typology of business models based on customer interactions. These interactions can be either dyadic—involving interactions with one customer group—or triadic, involving interactions with two customer groups who are each interacting with […]

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Motivation Profiles: Pay and Reward Vs Fulfilling Work

Self-determination theory describes four types of motivation, moving on a spectrum from other-directed to self-directed. External motivation is at the other-directed end of the spectrum. Motivation is based on what others can give you (e.g. money, promotions, stock options and even praise) or what others can take away (e.g. demotion, termination). Introjected motivation is more […]

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Ten Steps for New Executives: Understand the Culture before Implementing Change

Implementing change is never easy, but for a newly hired executive working with new people in a new culture, the challenge is even greater. Understanding the current culture of the company is an important first step. What are the norms, values and beliefs of the company? Who are its informal leaders? Dissecting the company’s organizational […]

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Beware of Over-Optimistic Investors Skewing High-Risk Stock Prices

In finance, a capital asset's sensitivity to risk is often represented by the quantity beta (β), and investment opportunities that have a high risk profile are known as ‘high beta’ stocks. In this research it is hypothesized that ‘high beta’ stocks are unduly influenced by sentiment due to the investment decisions taken by ‘noise’ traders. […]

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Why Increasing Demand Is Not Always the Answer to New Competition

Using the movie exhibition industry as its central case study, a team of researchers studied how the entry of a new movie theatre impacts an incumbent’s theatre movie choices. From the perspective of movie theatres, the movies that bring in more patrons (for example, the big-budget blockbusters or highly popular, recently released movies) are more […]

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Do Your Managers – Responses to Market Results Damage Profits?

Many managers believe that quality is something that they as managers and decision-makers can control. Quality is internal and stable, unlike prices, which are subject to changing market conditions. Although prices are set internally, of course, these outside market pressures effectively, in the view of managers, take price decisions out of their hands (for example, […]

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