An ongoing collaborative research project, led by Bayes Business School professor Charles Baden-Fuller and involving scholars from around the world, has developed a fundamental typology of business models based on customer interactions. These interactions can be either dyadic—involving interactions with one customer group—or triadic, involving interactions with two customer groups who are each interacting with […]
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Self-determination theory describes four types of motivation, moving on a spectrum from other-directed to self-directed. External motivation is at the other-directed end of the spectrum. Motivation is based on what others can give you (e.g. money, promotions, stock options and even praise) or what others can take away (e.g. demotion, termination). Introjected motivation is more […]
Read More… from Motivation Profiles: Pay and Reward Vs Fulfilling Work
Implementing change is never easy, but for a newly hired executive working with new people in a new culture, the challenge is even greater. Understanding the current culture of the company is an important first step. What are the norms, values and beliefs of the company? Who are its informal leaders? Dissecting the company’s organizational […]
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In finance, a capital asset's sensitivity to risk is often represented by the quantity beta (β), and investment opportunities that have a high risk profile are known as ‘high beta’ stocks. In this research it is hypothesized that ‘high beta’ stocks are unduly influenced by sentiment due to the investment decisions taken by ‘noise’ traders. […]
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Research has shown that downsizing will often have a direct negative impact on customer satisfaction, and this negative impact results in a decline in business performance. This causal chain seems clear and intuitive. New research confirms the assumption that downsizing hurts customer satisfaction, and as a result, reduces the financial performance of the company. However, […]
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Shanghai Zhenhua Heavy Industries (ZPMC), a company that specialized in the large-scale cranes used to load containers onto ships, burst on the heavy machinery landscape in 1992. At that time, the global market for large-scale container cranes was growing fast as ports were having to handle more and more super-sized container vessels. The industry was […]
Read More… from A Lesson from China: Growth Is Not Eternal So Be Prepared
Given the pace of technological change, universities have difficulty teaching students the applied knowledge they will need in the workplace. The gap between education and real-world knowledge is only exacerbated the longer the employee has been out of college. In knowledge firms, therefore, the onus of maintaining a workforce equipped with the latest knowledge and […]
Read More… from Training Knowledge Workers Pays Off for SMEs
Using the movie exhibition industry as its central case study, a team of researchers studied how the entry of a new movie theatre impacts an incumbent’s theatre movie choices. From the perspective of movie theatres, the movies that bring in more patrons (for example, the big-budget blockbusters or highly popular, recently released movies) are more […]
Read More… from Why Increasing Demand Is Not Always the Answer to New Competition
For the past 20 years, like a herd of stampeding buffaloes, companies have been moving en masse their manufacturing to low-labour-cost countries. Despite the occasional bad publicity as working conditions in some of these countries become known, the tidal wave of offshoring seems to make financial sense: companies save money on wages, which are reflected […]
Read More… from Outsourcing Vs Reshoring: The Case for Local Manufacture
Many managers believe that quality is something that they as managers and decision-makers can control. Quality is internal and stable, unlike prices, which are subject to changing market conditions. Although prices are set internally, of course, these outside market pressures effectively, in the view of managers, take price decisions out of their hands (for example, […]
Read More… from Do Your Managers – Responses to Market Results Damage Profits?
