Have you ever found yourself in the frustrating position of voicing suggestions that for some reason keep going unheard? You are not alone; even the most talented of executives often reach such a stage in their careers where they find themselves short of the power and influence needed to get things done. Such power deficits […]
Journal: MIT Sloan Management Review
Failed CRM Initiatives and How to Avoid Them
Despite being well-managed and well-resourced, a large number of companies have failed to see adequate return on CRM investments. This is a definite concern as many invested heavily prior to the recession (between 2000 and 2005, $220 billion was spent on CRM solutions) and will be planning to invest further as the world economy improves. […]
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Five Traits of the Better Leader
How can leaders recognize and manage their psychological preferences and personality traits? This is the question the authors explore in this article. Interviewing over 2,000 international executives attending leadership programs at Duke University, London Business School and IMD, they identify the most common leadership pitfalls. The authors found that even the most successful executives have […]
Onboarding New Employees Successfully
Here is how most employees’ first day on a new job goes: they are shown how things are done, introduced to the company’s environment and culture, and subtly told what a great organization they have just joined. Sound familiar? This is the onboarding process followed by many HR professionals, with the commonly-held belief that this […]
Evidence, Facts and Intuition in Decision Making
Decision-making is perhaps the essence of management, and much attention continues to be focused on how to do it better. In this Idea we consider whether managers are making the facts-based decisions they seek to make. There is research that suggests that evidence is not as frequent an input to a decision process as suggested […]
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Principles of Competitive Global Talent Management
A multi-year, collaborative research study set out to examine the steps global companies can take to ensure that they recruit, develop and deploy the right people. Researchers from institutions including INSEAD, Cornell, and Cambridge University came together and analysed companies that were selected based on superior business performance and reputation. They found that in addition […]
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Harnessing Individual and Organization Networks
Finding ways to generate more value from employees and optimize talent is critical for leaders and HR professionals. Organizations could get even more from their investments in talent management if they focused on collaboration. That is why leaders need to be aware of how collaboration takes place among top performers and key experts in their […]
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Jump Before You’re Pushed: The Companies That Change Without Pressure
It is a rare company that is able to anticipate a new set of requirements, mobilize resources to meet them, radically change their ways and reclaim leading positions in their industries. Examining these rare examples can help us understand how their successes can be replicated. In order to look at how these companies achieve successful […]
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Creating Innovative Business Models
Though product/process innovation has become a necessity for many companies, the time and expenses required is now leading hesitant companies to turn towards business model innovation instead. So what do executives need to know about it? Business model innovation matters to managers, entrepreneurs and academic researchers for several reasons. First, it represents an often underutilized […]
Last Call for Social Media Sceptics
How are managers today using social media tools and how important are those tools becoming to their organizations? In collaboration with Deloitte, MIT Sloan Management Review conducted a survey of nearly 3,500 executives to gain insight into, and a richer understanding of, how organizations are leveraging social media and social networks. They define “social business” […]