Once understood as something exceptional, change is increasingly seen as part of everyday working life. (The notion of the organization, somewhat paradoxically, now incorporates both change and stability.) Change management has become a dominant modus operandi for many companies. Despite this, there’s little evidence that the management of change is getting better or that organizations […]
Read More… from Back to the Future: Managing Change with Retrospection
Troubled manufacturing company the KSV is at crisis point. Its Total Productive Maintenance (TPM) program has failed to deliver the expected benefits, and two of its biggest customers, Avobus and Ecotech, are threatening to defect. Senior members of staff are divided, and, after a particularly difficult meeting, managing director James Grader, brought in to […]
Read More… from Calling in the Consultants: Risks and Rewards
The KSV plastics company is in trouble. A myopic cost control program has created supply chain and production problems and made it difficult to deliver orders on time and to acceptable standards. One of its best customers, Avobus, looks likely to ‘walk’. Managers are working themselves into the ground to keep the business afloat – […]
Read More… from The Surprising Reality of the Leadership of Change
