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Supply Chain Resilience Depends on the Internal Capabilities of Partners

Competition, complexity and global outsourcing are making supply chains more vulnerable to disruptions and interruptions, with issues ranging from inefficient production scheduling to broken equipment to financial crises and natural disasters.  Supply chain capabilities, such as adaptability, agility and cooperation among supply chain partners, will help supply chains be more resilient to disruptions. But what […]

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B2B Companies Far Behind on Social Media Strategies

Business-to-business (B2B) companies differ from business-to-consumer (B2C) companies in many ways. B2B company products are often more complex and require greater lead times to produce, there are fewer customers, and because of the complexity of the products, the relationship between customers and suppliers are closer and more personal. For many in B2B industries, these differences […]

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Why Gender Differences in Shopping Styles Are Stronger than National Differences

Most people will agree – and academic research supports them – that men and women have different shopping styles. Women are more likely than men to see shopping as a leisure activity and an opportunity to socialize. They also take more pleasure in time–consuming comparison shopping. Men are more in a hurry, using brands and […]

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Authentic Leaders Inspire Creativity, Organizational Citizenship and Performance

Authentic leadership refers to leaders whose external behaviours and decisions are driven by internal positive values and concern for others. They tend to be self-aware, recognizing their strengths, weaknesses, values and emotions; transparent, presenting their true selves to their followers; and open to unbiased information and the viewpoints of others before making decisions. Previous research […]

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Transgenerational Entrepreneurship in Family Businesses

Launched in 2005, the STEP (Successful Transgenerational Entrepreneurship Practices) Project is a global research initiative involving 35 universities in various regions of the world, including 10 in Europe, that studies entrepreneurship within business families. In 2017, the European STEP Council released the results of a survey of more than 350 successful transgenerational family businesses in […]

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Gaming Elements in Performance Feedback Inspires Effort

Effective performance feedback is a key factor in successfully managing and motivating employees. Companies recognize that what information the employee receives and how frequently can impact the effectiveness of the feedback. One variable not always considered, however, is how the feedback is delivered.  Gaming offers some innovative ways to present performance feedback beyond the annual […]

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