The authors quote Herb Simon, the Economics Nobel Laureate from Carnegie Mellon, who specialized in decision-making “solving a problem simply means representing it so as to make the solution transparent” – and this, at its heart, is what this book and the 7 Steps is about. Most of the problems we are faced with today […]
Book Review Subject: Operations Management
Digital Transformation
As with most technology issues that organizations grapple with today, the 'technology' is the least of the problem – it is how we, as humans, relate to it and collaborate, or not, with using it that causes the problems. Herbert's contention is that 'digital transformation' is essentially a mindset change. Do people in your organization […]