Conventional wisdom has it that diversity helps creativity, in that people in homogenous groups are similar to one another with similar ideas and therefore less divergent thinking occurs. Also most research into group creativity assumes that creativity is unleashed by removing conventional constraints. This research, from Professor Jennifer Chatman of the UC Berkeley Haas School […]
Read More… from How Political Correctness Increases Creativity in Mixed-Sex Teams
There is no doubt that social media has improved both internal and external corporate communication, especially for multinational companies. Social media has, for example, enabled corporations to increase opportunities for two-way communication with their customers at a low cost. However, customers using social media communicate in their own language, which means that a social media […]
Read More… from The Language Challenge for Social Media in Multinationals
Why don’t many employees say something when they see something wrong in the workplace, or when they are unfairly attacked by their boss? Why do they sit silent in meetings even though they may have a relevant suggestion or comment to add to the discussion? These are examples of defensive employee silence, when employees stay […]
Read More… from Overcoming Our Evolutionary Fears to Speak Up to Authority
Why do employees choose to stay silent instead of reporting a problem, expressing their differing opinion or offering suggestions? Past research has examined this issue from a variety of perspectives, including the role of fear in keeping employees silent. Elizabeth Morrison of NYU’s Stern School of Business, joined by her colleagues Kelly See of NYU […]
Read More… from Encouraging Employees Who Stay Silent to Give Feedback
Workplace conflicts are, unfortunately, a common and difficult problem for managers. The traditional approach to resolving conflict is to examine the content of the conflict: what are you fighting about, and how can we reach some kind of agreement or resolution about this topic? Past research has focused on helping managers effectively manoeuvre this conversation. […]
Read More… from How to Resolve Workplace Conflicts by Addressing Conflict Expression
In most hierarchies, power is malleable, which means that it can change. A leader at the top can lose his or her power, and be replaced by subordinates who have, usually through their superior skills and accomplishments, managed to rise through the hierarchy. One of the characteristics of highly skilled subordinates is their ability to […]
Should companies allow employees to work from home, some or all of the time? After all, with the communication possibilities of the digital age — from submitting materials through email or dropbox to low-cost teleconferencing and video-conferencing — the old reasons for making employees commute to the office every day no longer apply. Why not […]
Read More… from Remote Working Vs Office Working: Why Office is Best
Professionals in an organization — technical experts in a service organization, for example — will acquire best practices, solutions, resources, ideas and other knowledge as they develop responses to the needs of their clients. In organizations where professionals work in a single location, the professionals will gather regularly to discuss what they have learned about […]
Read More… from Launch Intentional Communities of Practice in Global Companies
‘Span of control’, a concept which refers to the number of people who report directly to a manager, has been part of the management lexicon for decades. New technology, which enables easier access to more comprehensive data, now allows researchers to study in greater detail the implications of span of control — specifically how the […]
Read More… from Small Vs Large Top Management Teams and the CEO’s Workload
In a world of business in which cooperation is often the key to success, many companies overlook the damage that infighting, extreme competition or knowledge hoarding by employees can cause to sales, profits and effectiveness. At the opposite end of the scale are the organizations that encourage and facilitate employee cooperation and generosity. Employees look […]
Read More… from Ways to Encourage Employees to Help Each Other
