When people do good things, they reward themselves. This is the conclusion of a number of previous studies into the psychology of doing good deeds. Two researchers from Harvard Business School and Duke University’s Fuqua School of Business explored through their own series of studies the business implications of this previous psychological research. The researchers […]
Read More… from Reusable Grocery Bags: How Green Customers Help the Environment-and Your Business
A website today is indispensable for any retail operation, no matter how small. The Internet is an integral part of the shopping experience. Not every online retail experience is the same. Grocery stores might offer coupons, office supplies stores might offer coupons and the opportunity to purchase products, and sites such as BarnesandNoble.com are full-service […]
Read More… from The Unexpected Impact of Click and Collect Retail Programs
As more and more people prefer to shop online, an online presence is almost a requirement for just about any kind of bricks-and-mortar company from any kind of industry. Some online companies, however, are discovering the surprising benefits of traveling in the other direction: opening up bricks-and-mortar showrooms, allowing customers to feel and try on […]
Competing aggressively and repeatedly on price can threaten the future of companies. The losers of price wars have been known to go out of business, and the survivors to suffer a long-term squeeze on profitability. Generally, the winners are companies that have a superior cost structure. It is, however, possible for a ‘weaker’ company to […]
The apparel industry (which includes clothing, footwear, accessories, etc.) is one of the world’s largest, due partly to the relatively low barriers to entry. According to Euromonitor International, there were more than 1,400 retail brands at the start of 2013. All of these brands are concerned about meeting growing demands and getting their collections out […]
Read More… from Fast Fashion Retailing – Transforming Operations Management
For many strategic decisions such as product development or market expansion, retailers have access to sophisticated information on which to base these decisions. When it comes to customer service, however, the information is less complete. Retailers may have extensive data on customer purchases, for example, but no data on how long those customers stood in […]
Read More… from How Checkout Lines Affect Consumer Purchases
Sustainable business practices are in the spotlight more than ever before, as awareness of the environmental and economic aspects to resource management keeps increasing. It’s changing the way businesses work and strategize, bringing a new way to deliver competitive edge to the table. The case for incorporating sustainability practices within an organization is constantly expounded. […]
Read More… from Embedding CSR and Sustainability: Marks & Spencer
