While new technology is intended to make work more efficient and effective, it often helps the professionals in a company while increasing the workload and decreasing the autonomy of assistants and other administrative-level or lower-level employees. Finding solutions to address workload issues related to new technology is hampered by three challenges: MIT’s Katherine Kellogg studied […]
As robotics continues to advance, companies are finding more and more opportunities to transfer repetitive and tedious tasks to robots, freeing up their employees to focus more on tasks that can only be performed by humans. One of the challenges of humans and robots working side-by-side (what researchers call human-robot work collaboration or HRWC) is […]
Over a period of six days, a team of researchers recreated a variety of air quality conditions, and simultaneously conducted cognitive tests of volunteers under the various conditions to determine whether poor or even average air quality impacts our cognitive abilities. Manipulating in a laboratory setting the amount of airborne Volatile Organic Compounds (VOCs), which […]
Developed in Japan, lean manufacturing introduced tools, processes and a mindset that eliminated waste and ensured the smooth flow of production without sacrificing quality. Kanban, a system that sounds the alert when a component in the production process is running low, and TPM, a proactive approach to equipment maintenance, are just two examples of lean […]
Collaboration, either formal or discretionary (informally approaching others for guidance, information or assistance), is considered a virtue in today’s workplace. The advantages of collaboration are many, ranging from creativity and knowledge sharing, to teamwork, employee engagement and improved long-term results. However, an in-depth study of the interaction of physicians and health care personnel in one […]
Research has shown that downsizing will often have a direct negative impact on customer satisfaction, and this negative impact results in a decline in business performance. This causal chain seems clear and intuitive. New research confirms the assumption that downsizing hurts customer satisfaction, and as a result, reduces the financial performance of the company. However, […]
An employee’s work usually consists of two types of tasks or behaviours: in-role tasks, which are the tasks required by the job or position; and discretionary behaviours, which are undertaken by the employee in order to help others or the organization but that are not required tasks or responsibilities. Of course, employees are not always […]
Work-life balance issues bring out the optimist in some, the pessimist in others. For pessimists, the work-life balance concerns of employees will be undermined when a firm faces increased competition — and ‘improves’ its management practices in response to that competition. Examples of improved management practices include: the introduction of lean manufacturing techniques; better tracking […]
Seasonal depression is well-known and has traditionally been easy to recognize: difficulty concentrating, low levels of energy, etc. — all related to bleak winter weather conditions. So naturally, it follows that we assume the opposite in weather conditions leads to positive outcomes. Indeed, some previous studies have found this link to be true, linking good […]
The apparel industry (which includes clothing, footwear, accessories, etc.) is one of the world’s largest, due partly to the relatively low barriers to entry. According to Euromonitor International, there were more than 1,400 retail brands at the start of 2013. All of these brands are concerned about meeting growing demands and getting their collections out […]