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Operations Management Archives - Page 2 of 3 - Ideas for Leaders

The Unexpected Impact of Click and Collect Retail Programs

A website today is indispensable for any retail operation, no matter how small. The Internet is an integral part of the shopping experience. Not every online retail experience is the same. Grocery stores might offer coupons, office supplies stores might offer coupons and the opportunity to purchase products, and sites such as BarnesandNoble.com are full-service […]

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Public Sector Leadership: Managing ‘Multirational’ Organizations

Public sector organizations are multirational organizations. They do not fall under a single rationality archetype — for example, they are not uniquely political organizations or economic organizations or legal organizations, but rather all of the above. Two researchers from St. Gallen University, Ali Asker Guenduez and Kuno Schedler, build on the social systems theory of […]

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Six Imperatives for Companies to Embrace Cloud Computing

Since 2005, the business units of California-based health care company Allergan has used cloud computing for a wide range of functions, from field sales effectiveness and travel and expense processing to HR performance planning and identity management. In 2010, the company adopted a ‘Cloud First’ policy, looking for cloud computing options before buying or building […]

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Buyers Beware: Costs for China Rising

Founder and director of the China Supplier 1000 Project, Neale O’Connor, a former visiting associate professor at the National University of Singapore Business School, conducted face-to-face interviews with 1,000 suppliers in China and Hong Kong. Among the core lessons for buyers, Neale writes, is that China retains its strength vis-à-vis other countries, but is facing some […]

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Five Things a New CIO Must Do to Operate as a Business Leader

The increasing sophistication of communication technologies and channels, data analytics, market intelligence, and virtual working in organizations has dramatically increased the strategic importance of information. At the same time, digital literacy in the boardrooms of the organizations this affects remains far too low. This has created a leadership vacuum that the CIO can potentially fill. […]

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How to Design Organizational Structures by Understanding Organizational Routines

How are organizational routines — routines in an organization that involve more than one individual — related to the effectiveness of an organizational design or redesign? Answering this question begins with understanding two important characteristics of organizational routines: purpose and business-unit specificity. Routines in an organization will have one of two purposes: an operational purpose, […]

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Bring Your Own Device to Work: The Pros and Cons for a Multinational

The IT innovations that have emerged on the consumer market in recent years have led employees, familiar with the benefits consumer products offer, to expect the same level of technology to be provided by their corporate IT departments. This trend, referred to as the ‘consumerization of IT’, has increasingly brought consumer innovations into the workplace; […]

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Fast Fashion Retailing – Transforming Operations Management

The apparel industry (which includes clothing, footwear, accessories, etc.) is one of the world’s largest, due partly to the relatively low barriers to entry. According to Euromonitor International, there were more than 1,400 retail brands at the start of 2013. All of these brands are concerned about meeting growing demands and getting their collections out […]

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