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Learning & Behaviour Archives - Ideas for Leaders

How Mindfulness Helps Service Employees Regulate Their Emotions

While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take an emotional toll. This emotional toll is reflected in emotional exhaustion and low job satisfaction. Research from Maastricht University shows that mindfulness can help interactive […]

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Learning Power: Learners Must Take Control

Based on extensive research, the Effective Lifelong Learning Inventory was developed in the late 1990s as an assessment tool for learning power. Specifically, the ELLI model identified seven qualities or dimensions necessary for learning: the five ‘active’ learning power dimensions of strategic awareness, creativity, curiosity, meaning making and changing and learning; the learning relationships dimension; […]

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Innovation and the Pros and Cons of Close Personal Relationships

An organization’s activities can be divided between exploitation — the day-to-day operations of the organization as well as strategic planning and implementation — and exploration — acquiring and using new knowledge, ideas and insights, which can lead to new products, new technologies, or new markets. Previous research has shown that social capital — the breadth and […]

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