Building on internal and external research, the Center for Creative Leadership (CCL) has developed a framework that not only measures the impact of leadership development programs but also reveals the key contributing factors that influence their effectiveness. The framework measures the impact of a leadership development program at four different levels—individual, group, organization, and society—and […]
Read More… from Measuring the Impact of Your Leadership Development Program
When we find ourselves in social situations that are unfamiliar, unsettling, or confusing, our tendency is not to react immediately, but rather to take a moment and think about what we want to do or say—that is, we appraise the situation to determine the appropriate behaviour in which to engage. As we appraise the situation, […]
Read More… from Don’t Let Employees Become Too Inhibited to Do the Right Thing
A manager overreacts to an employee’s minor mistake and yells at the employee in front of his peers. Afterwards, the manager feels some guilt about the outburst for several reasons: she generally strives to be supportive of her employees, the employee is usually very trustworthy, and the mistake was easily repaired. The manager apologizes to […]
Read More… from How Mindfulness Reduces Guilt… But Also Apologies
