When we find ourselves in social situations that are unfamiliar, unsettling, or confusing, our tendency is not to react immediately, but rather to take a moment and think about what we want to do or say—that is, we appraise the situation to determine the appropriate behaviour in which to engage. As we appraise the situation, […]
Read More… from Don’t Let Employees Become Too Inhibited to Do the Right Thing
A manager overreacts to an employee’s minor mistake and yells at the employee in front of his peers. Afterwards, the manager feels some guilt about the outburst for several reasons: she generally strives to be supportive of her employees, the employee is usually very trustworthy, and the mistake was easily repaired. The manager apologizes to […]
Read More… from How Mindfulness Reduces Guilt… But Also Apologies
