There is no doubt that social media has improved both internal and external corporate communication, especially for multinational companies. Social media has, for example, enabled corporations to increase opportunities for two-way communication with their customers at a low cost. However, customers using social media communicate in their own language, which means that a social media […]
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Why don’t many employees say something when they see something wrong in the workplace, or when they are unfairly attacked by their boss? Why do they sit silent in meetings even though they may have a relevant suggestion or comment to add to the discussion? These are examples of defensive employee silence, when employees stay […]
Read More… from Overcoming Our Evolutionary Fears to Speak Up to Authority
Expatriate assignments are great opportunities for employees and managers assigned overseas to not only increase their personal knowledge, but also share knowledge across units. In a study on the knowledge benefits from expatriate experiences, Sebastian Reiche, a professor at IESE Business School, showed that there are two types of such knowledge benefits. The first is […]
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An employee’s work usually consists of two types of tasks or behaviours: in-role tasks, which are the tasks required by the job or position; and discretionary behaviours, which are undertaken by the employee in order to help others or the organization but that are not required tasks or responsibilities. Of course, employees are not always […]
Tall men have a greater chance of becoming leaders. As unfair as this may seem, and despite the obvious exceptions from Napoleon to CEO superstar Jack Welch, decades of research have consistently borne out the fact that men in leadership positions — from U.S. presidents to CEO’s — are likely taller than average. Additional research […]
Read More… from Potential Leaders: Height Helps But So Does Being Smart
Research in academic laboratory settings — that is, within controlled experiments with voluntary participants — has shown that individuals with deeper voices are perceived as having more leadership capabilities. Different research points to specific qualities attributed to individuals with deeper voices, including competence, persuasiveness, confidence and trustworthiness. What happens, however, in the real world? Are […]
Read More… from A Lower Voice Can Take You Higher Up the Leadership Ladder
In addition to economic and diversity issues, the Duke University/CFO Magazine Global Business Outlook Survey for the fourth quarter of 2014 focused on the issue of millennials in the workplace. A majority of CFOs surveyed believe that millennials can add value to companies, especially, according to 70% of the CFOs surveyed, through the technological savvy […]
Read More… from Firms Are Not Adapting to the Millennial Workforce
When the most important asset of a company is human capital, attracting and retaining high-quality, motivated employees is the key to sustainable competitive advantage. High employee satisfaction makes the company attractive to the highest-quality potential employees, and keeps current employees motivated to do their best. The impact of employee satisfaction is found in the company’s results. […]
Read More… from Does Employee Satisfaction Improve Company Value? It Depends…
Work-life balance issues bring out the optimist in some, the pessimist in others. For pessimists, the work-life balance concerns of employees will be undermined when a firm faces increased competition — and ‘improves’ its management practices in response to that competition. Examples of improved management practices include: the introduction of lean manufacturing techniques; better tracking […]
Read More… from Does Work/Life Balance Help or Hurt Productivity?
In a world of business in which cooperation is often the key to success, many companies overlook the damage that infighting, extreme competition or knowledge hoarding by employees can cause to sales, profits and effectiveness. At the opposite end of the scale are the organizations that encourage and facilitate employee cooperation and generosity. Employees look […]
Read More… from Ways to Encourage Employees to Help Each Other
