Clicky

Global Operations Archives - Ideas for Leaders

Super-Fluid Companies Keep Pace with Customer Needs

Many companies struggle to keep up with today’s supercharged, constantly evolving competitive markets, where customers needs, products and technologies change at ever-increasing speed. An in-depth study of the global telecom equipment leader Huawei Technologies by researchers from Cambridge University’s Judge Business School and China’s Zhejiang University’s School of Management offers a detailed lesson in what […]

Read More… from Super-Fluid Companies Keep Pace with Customer Needs

The Cost Advantage of Reshoring

Despite the well-known and well-documented financial benefits of outsourcing and offshoring business activities, a growing number of U.S. companies are changing direction: they are moving their business activities, including manufacturing and service operations, from foreign markets back to the U.S. — a process known as ‘reshoring’. Reshoring entails both benefits and costs. On the benefit […]

Read More… from The Cost Advantage of Reshoring

Re-Entering a Foreign Market: Part 1 – Operation Mode

In 2009, French retailer Carrefour exited the Algerian market after finding its joint venture with a local partner to be unprofitable. Six years later, Carrefour re-entered the market with a different joint venture partner. In 2012, South Africa’s SAB Miller Plc. exited the Brazilian market, abandoning its distribution partnership. Three years later, it re-entered the […]

Read More… from Re-Entering a Foreign Market: Part 1 – Operation Mode

Business Templates that Succeed in ‘Bottom of the Pyramid’ Environments

More than a billion people live in poverty around the world, earning less than $2 a day. A billion people may be a huge market in terms of numbers but they don’t have the disposable income that can turn them into traditional customers. However, C.K. Prahalad and other pioneer academics and entrepreneurs recognized the potential […]

Read More… from Business Templates that Succeed in ‘Bottom of the Pyramid’ Environments

Enterprise Risk Management: Lessons from Canada’s Banks and Burning Platforms

Canadian banks are now strong, stable and profitable. They have become sterling examples of successful Enterprise Risk Management (ERM). Yet, it wasn’t very long ago that Canadian banks were in a worse position than many banks in other countries. Traditionally, Canadian banks had a greater exposure to high-risk assets and loans. Their exposure to less-developed […]

Read More… from Enterprise Risk Management: Lessons from Canada’s Banks and Burning Platforms

The Role of Identity When an Organization’s Purpose Changes

Many organizations must deal with multiple ‘logics’ that come with different and often conflicting or competing rules of the game. For example, organizations in the medical field must balance the logics of science and care. Companies in the micro-finance industry balance commercial and development logics: they are bankers who are also involved in advancing developing […]

Read More… from The Role of Identity When an Organization’s Purpose Changes

The Language Challenge for Social Media in Multinationals

There is no doubt that social media has improved both internal and external corporate communication, especially for multinational companies. Social media has, for example, enabled corporations to increase opportunities for two-way communication with their customers at a low cost. However, customers using social media communicate in their own language, which means that a social media […]

Read More… from The Language Challenge for Social Media in Multinationals

Learning from Expatriate Experience After the Return Home

Expatriate assignments are great opportunities for employees and managers assigned overseas to not only increase their personal knowledge, but also share knowledge across units. In a study on the knowledge benefits from expatriate experiences, Sebastian Reiche, a professor at IESE Business School, showed that there are two types of such knowledge benefits. The first is […]

Read More… from Learning from Expatriate Experience After the Return Home