Clicky

Communication Archives - Ideas for Leaders

The Listening Paradox: Why Listening Is Often Difficult

How does one listen well? The answer—as revealed in an exhaustive review of the listening research published between 2000 and 2021—is often built on the speaker’s perception. For example, some common signs of a good listener include: acknowledging the speaker through non-verbal reactions (nodding the head) or verbal reactions (“hmm,” “yes”); continuing to watch the […]

Read More… from The Listening Paradox: Why Listening Is Often Difficult

Leading Conversations: Productive and Unproductive Voice

Few people in their careers have avoided the scourge of time-consuming, unproductive meetings. For Amy Edmondson of Harvard Business School and Tijs Besieux of the consultancy Leadership Footprint, unproductive meetings are a symptom of a broader problem: unproductive conversations.  In many ways, the success of organizations hinge on the quality of the conversations within them. […]

Read More… from Leading Conversations: Productive and Unproductive Voice

How to Turn Purpose Into Profits

Milton Friedman notwithstanding, maximizing profit (and thus shareholder value) is no longer considered the one and only purpose of a corporation or business. The truly successful business is driven by a greater purpose that benefits society and our world and inspires a firm’s leaders and employees by giving their work meaning. The inspiration and commitment […]

Read More… from How to Turn Purpose Into Profits

Can Leaders Be Too Smart?

In general, previous research shows a linear relationship between intelligence and perceived leadership effectiveness, with the line heading steadily northeast (the more intelligent, the higher your actual and perceived leadership capabilities). Intuitively, this would seem to make sense: you need smart people to make the right decisions, to resolve problems or even to gather and inspire […]

Read More… from Can Leaders Be Too Smart?

How Creativity Starts With Respectful Engagement

Intuitively, respectful relationships and creativity are assets of a successful company. Respectful relationships lead to more effective collaboration, while creativity leads to new, competitive ideas. Business leaders might not realize, however, the link between these two attributes. Researchers from Tel Aviv University and the University of Michigan’s Ross School of Business have shown, through a […]

Read More… from How Creativity Starts With Respectful Engagement

CIOs: Coach and Communicate with C-suite for Digital Innovation

The digital age creates a wide range of new opportunities for innovation. Examples include new marketing outlets through social media; ‘big data’ information on customers and the market; mobile devices that connect companies to customers 24/7; and apps that redefine business models. However, not all C-suite executives have a digital mindset. As a result, innovation […]

Read More… from CIOs: Coach and Communicate with C-suite for Digital Innovation