The theory of leader-member exchange (LMX) focuses on the quality of the relationship between a leader and individual members of his or team, and how that relationship affects overall performance and the leader’s relationships with other team members. Low LMX quality would indicate a relationship that is limited to the contractual obligations: neither leader nor […]
Read More… from Leader-Team Member Relationships 2: Impact Job Satisfaction, Trust and Empowerment
Why do employees choose to stay silent instead of reporting a problem, expressing their differing opinion or offering suggestions? Past research has examined this issue from a variety of perspectives, including the role of fear in keeping employees silent. Elizabeth Morrison of NYU’s Stern School of Business, joined by her colleagues Kelly See of NYU […]
Read More… from Encouraging Employees Who Stay Silent to Give Feedback
Abusive behaviour from bosses, what researchers call ‘downward hostility’, has a negative psychological effect on employees, undermining job satisfaction and the commitment to the employee. Such hostility also causes psychological distress, such as anxiety and depression. Persistent hostility leads employees to adopt a ‘victim identity’, the negative self-image that one is destined to be a […]
Read More… from Bullying Bosses: Don’t Just Take It, Fight Back
Intuitively, one might assume that people who have ‘done good things’ and received recognition for their ethical stance would feel encouraged to continue in the same vein. But this research suggests that, when it comes to top business leaders, this simply isn’t the case. The research finds that CEOs with a track record of ‘going […]
