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Henley Business School Discussion Paper Archives - Ideas for Leaders

Why Performance Improvements Don’t Lead to Higher Trust

In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission.  In 2011, the Care Quality Commission imposed 15 requirement notices on […]

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Why Performance Improvements Don’t Lead to Higher Trust

In the UK, Regional mental health trusts provide mental health services. Hospitals, GPs and other ‘’commissioning organizations’, such as crisis centres refer patients to these trusts. The mental health trusts are governed by clinical commissioning groups and regulated by the national Care Quality Commission.  In 2011, the Care Quality Commission imposed 15 requirement notices on […]

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Who’s Influencing Your Stakeholders?

Traditionally, according to Tony Dyson of Tessera Consulting and Kevin Money of Henley Business School, companies and organizations engage in what they call ‘silo communication.” Different parts of the organization communicate with different stakeholders. Thus, for example, the Investor Relations department communicates with the financial community, Government Relations communicates with Government, Media Relations communicates with […]

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Geography of Innovation: More Emerging Regions Involved, Advance Economies Still Dominate

Where does innovation come from? A new study of the ‘geography of innovation’ indicates that most innovation continues to be generated in the advanced economies of the world. However, emerging countries are starting to make their presence known. And multi-national enterprises (MNE’s) can play a major role in advancing innovation in regions throughout the world. […]

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