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Harvard Business School NOM Unit Working Paper Archives - Ideas for Leaders

How to Limit Ambiguity of Responsibility and Learn from Failure

The nature and dynamics of today’s organizations are such that failures are almost inevitable; the failure of a new product initiative or the failure of an existing strategy to meet changing organizational demands are common examples. Management and psychology research has focused on highlighting tools and resources designed to help people learn from failures, and […]

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How Reflection Aids Performance: The Thinker as Learner

The concept of learning has captured the attention of management researchers around the world, particularly as it has become well-recognized that knowledge plays an important role in the productivity and prosperity of organizations. Most literature, however, tends to focus on the actual learning (i.e. the ‘doing’ part), whereas the effect that thinking about what has […]

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