"One-half of all employees reported being on the receiving end of rudeness at least once a week — compared to only one-quarter 1998." Christine Pearson of Thunderbird and Christine Porath of Georgetown have been researching rudeness and incivility in the workplace for many years, and in 2009 published a book about their research called The […]
Author: Porath, Christine
Vitality, Learning and Sustainable Performance
What makes for sustainable individual and organizational performance? Employees who are thriving – not just satisfied and productive but also engaged in creating the future. The authors found that people who fit this description demonstrated 16% better overall performance, 125% less burnout, 32% more commitment to the organization, and 46% more job satisfaction than their […]
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