There is a decision to be made. The decision makers know what they want to do, and take action. Reflecting on the action later, however, they realize that they did not make the decision that they should have made. On reflection, they see the attributes of the should choice — the new elements or special […]
Author: Pirson, Michael
Building Trust: The Role of Stakeholders’ Personal Values
The declining level of trust in businesses and corporations, from both customers and employees, is well documented. As companies seek to maintain or rebuild the trust of their stakeholders, they must focus on issues of character, in terms of integrity as well as benevolence toward others, and competence, measured by such criteria as ability and […]
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