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Petty, Richard E. Archives - Ideas for Leaders

Why Personalized Marketing Succeeds or Backfires

A study based on an exhaustive review of the research related to personalized marketing—marketing that is tailored to the interests or personalities of consumers—dissects the psychological and contextual factors that impacts how consumers react to personalized matching, including whether the marketing is more or less persuasive. In addition to individual personality traits or interests, marketing […]

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