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Lang, Jonas W.B. Archives - Ideas for Leaders

How Mindfulness Helps Service Employees Regulate Their Emotions

While more and more attention is being paid to making work more meaningful, the fact is that for many employees, notably those dealing directly with often-difficult customers, work can take an emotional toll. This emotional toll is reflected in emotional exhaustion and low job satisfaction. Research from Maastricht University shows that mindfulness can help interactive […]

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