A manager overreacts to an employee’s minor mistake and yells at the employee in front of his peers. Afterwards, the manager feels some guilt about the outburst for several reasons: she generally strives to be supportive of her employees, the employee is usually very trustworthy, and the mistake was easily repaired. The manager apologizes to […]
The next head of General Electric will be somebody who spent time in Bombay, in Hong Kong, in Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future Jack Welch, […]
Sunk cost bias has been blamed for everything from disastrous military campaigns to over-budget public works and is widely acknowledged as a serious obstacle to effective decision-making. Defined as the “tendency to continue an endeavour once an investment in money, effort or time has been made”, it leads people to “throw good money after bad” […]